Events company: This is event is run by Showcase Entertainment Group.
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Event Tickets:
Entry to the Event Site will be granted with presentation of:
- a valid bar-coded ticket; or
- a valid bar-coded print-at-home PDF ticket; or
- a valid bar-coded Passbook ticket (electronic ticket on mobile device),
issued by an Authorised Ticketing Agency
An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter.
Lost Tickets: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.
Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter;
- be re-sold or offered for resale at a premium (including via online auction sites) or;
- used for advertising, promotion or other commercial purposes (including competitions and trade promotions)
or;
- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.
If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearer
of the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.
Smoking Policy: All venues operate a No Smoking policy. You must comply with this policy.
Photographing and/or Recording of the Event by You:
Photography of this Event is strictly prohibited.
Recording or filming the Event is strictly prohibited.
Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.
Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.
No Animals: animals are not permitted at the Event Site.
Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive or inappropriate manner.
Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please contact info@showcasegroup.com.au Please note that all payment information is handled by Stripe and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.
Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage
Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.
Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:
- appropriate footwear and clothing must be worn at all times at the Event Site;
- you must not mosh, crowd surf or stage dive;
- ear plugs should be worn if necessary.
To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.
Ticket Name Change: "For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay"
"Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred"
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: Showcase Group does not issue an exchange or refund for a lost, stolen, damaged or destroyed ticket (including where a ticket does not arrive in the mail) unless (a) Showcase Group can identify at the venue the actual seat corresponding to the ticket for that event, or in the case of a general admission ticket, Showcase Group is able to identify (acting reasonably) and cancel the relevant ticket, and (b) you give Showcase Group a reasonable amount of notice ahead of the event that the ticket has been lost, stolen, damaged or destroyed, in which case Showcase Group will issue a replacement ticket to you.
A change in personal circumstances does not entitle a ticket holder to return or exchange a ticket.
Subject to any statutory rights of refund (including, without limitation, the provisions of the NZ Consumer Law), if an event takes place then, except where expressly permitted by this Purchase Policy or the Event Specific Terms, there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions or due to a change in the ticket holder’s circumstances. Where, at the time of purchase, you elect to upgrade your booking to Secure Tickets, enhanced refund rights described in the Secure Ticket Terms and Conditions will also apply, subject to the requirements outlined in those terms. Secure Tickets may not be available for all events.
Prohibited Items: Prohibited Items include but are not limited:
• Alcohol - any alcohol found at the Event Site will be confiscated and will not be returned and the offending
patron(s) ejected from Event Site for the remainder of the Event.
• Glass (jars, bottles, containers, mirrors and perfumes).
• Air horns.
• Weapons or explosives of any kind (including potential missiles).
• Illegal substances.
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs).
• Nitrous oxide bulbs and canisters.
• Flares, fireworks, sparklers explosives, or any fire twirling equipment.
• Fires and open flames.
• Flammable liquids.
• Instruments.
• Advanced personal vapourizers (or modified APVs) or liquid refills for E-Cigs.
• Sound systems.
• Portable laser equipment and pens.
• Sharpies, markers, paint cans or paint pens.
• Drones or other remote control devices.
• Couches and chairs.
• Anything studded (ie belts, wristbands etc).
• Audio or video recording devices (including GoPro and similar).
• Professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens; stands or
other commercial equipment or anything deemed by Event staff to be professional photography equipment).
• Kites or sky lanterns.
• Toy guns, water guns or slingshots.
• Monopods, tripods or attachment sticks(selfie-sticks).
• Skateboards, scooters, wagons, carts, rollerblades, roller skates, bicycles, quad-bikes, segways, hoverboards,
self-balancing scooters or any personal motorised vehicles.
• Unauthorised solicitation materials including handbills, flyers, stickers, beach balls, give-aways, samples, or
other promotional items.
• Any other item deemed by Event staff (in their discretion) to be dangerous or offensive or potentially
dangerous by Event organisers.
• Eskies and coolers.
• Umbrellas.